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Frequently asked questions

What is the return policy?

We hope you’re happy with your purchase. However, if for any reason you are not completely satisfied, please refer to our Refund Policy, which can be found here

Are any purchases final sale?

A few of our treasures are final sale, so please choose carefully!

✨ Vintage clothing is one-of-a-kind and all vintage sales are final.

Mystery bags, blind boxes, and surprise items are part of the fun, which means they cannot be returned or refunded.

Faulty or damaged items are, of course, a different story. If something arrives with a fault, please get in touch and we'll be happy to help make it right.

Changed your mind or ordered the wrong size? While we don't offer refunds for these situations, we're happy to arrange an exchange (subject to availability) or provide a store credit so you can find something you'll love.

Please note:

  • Items must be returned in their original, unworn condition with tags attached.
  • Return shipping costs are the responsibility of the customer unless the item is faulty.
  • We reserve the right to refuse returns that do not meet our return conditions.

If you have any questions before placing an order, feel free to reach out—we're always happy to help you find your perfect piece!
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.